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Two-factor Authentication

Two-factor authentication (2FA) is a security measure that requires users to provide two forms of identification before gaining access to a system or service. This is in contrast to traditional single-factor authentication, which relies solely on a username and password.

Enabling 2FA​

MSP user can enable 2FA in Account settings.

1. Open My Account​

MSP - My Account

2. Click Enable Two-factor Authentication button​

MSP - Enable Two-factor Authentication

3. Download and configure Two-factor Authenticator app​

MSP - Two-factor Authenticator

4. Confirmation of two-factor authentication set up​

MSP - Two-factor Authentication confirmation

Sign in with 2FA​

When enabled two-factor authentication is required during MSP user sign in.

1. Sign in​

MSP - Sign in

2. Two-factor Authentication​

MSP - Sign in two-factor authentication

Disabling 2FA​

MSP user can disable 2FA in Account settings.

1. Open My Account​

MSP - My Account

2. Click Disable Two-factor Authentication button​

MSP - Disable Two-factor Authentication

3. Verify Authentication code​

MSP - Verify Authentication code

4. Confirmation of disabling two-factor authentication​

MSP - Two-factor Authentication disabled